Back Office

The back office is your engine room. Our range of bespoke services allow our clients to outsource the least glamorous but most important role within their business, with the added benefit of substantial time and cost savings.

Customer Services

  • Order capture; all formats to include EDI, Fax and email
  • Order Processing
  • Order Tracking
  • Pricing verification
  • Order billing accuracy

Finance

  • Invoicing via EDI, e billing, postal
  • Extensive credit control
  • Cash collection and Bad debt management
  • Invoice financing
  • WL has accounts set-up with all key customers in all four trading channels

Reporting

  • Sales by customer by sku
  • Invoice/credit note summary by customer
  • Stock movement and levels
  • Promotional spend
  • Invoicing/pricing issues